Barn54 Privacy Policy

Contact Details

If you have any questions about this privacy policy or how we handle your information, please contact us at support@barn54.africa.

Information We Collect

We collect personal information when you create an account, place an order, or communicate with our customer service team. Types of information we collect include:

• Contact Information: Your name, address, email, and phone number, collected when you create an account or place an order. This is used to process and deliver your orders and communicate with you.
• Payment Information: Card details, collected during purchases to process payments securely and comply with legal requirements.
• Demographic Information: Age, gender, and occupation, optionally provided to improve our services.
• Device and Usage Information: IP address, browser type, and referral source, collected automatically to enhance your experience, improve services, and prevent fraud.
• Location Data: GPS coordinates, collected when you enable location services on our mobile application.

How We Use Information

We process your information only for lawful purposes, including:

• Processing and delivering your orders.
• Communicating about services, promotions, and offers.
• Improving and personalizing your experience.
• Complying with legal obligations.

We may collect some information through automated means, such as cookies, to analyze trends and enhance our services. Your information will never be sold or rented to third parties.

Payment Processors and Partners

We work with trusted payment processors and delivery partners to process payments and deliver your orders. Personal information shared with these partners is used solely to perform services on our behalf. We may also collaborate with hosting providers, customer service teams, and marketing providers to enhance our services.

Sharing Your Information

Your personal information may be shared with:

• Payment processors and delivery partners for transaction and order fulfillment.
• Third-party service providers for hosting, marketing, data security, fraud prevention, and analytics.
• Regulatory bodies, law enforcement, or others, when required by law or to protect legal rights.

We uphold strict privacy and security standards to ensure your data is safeguarded at all times.

Third-Party Websites

Barn54’s platform may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of these websites.

Information Security

We use advanced technologies and strict policies to protect your personal information against loss, unauthorized access, misuse, or disclosure. If a data breach occurs, we will follow appropriate procedures, including notifying you and relevant regulatory bodies when required by law. To secure your account, users must authenticate with a one-time password (OTP). Please do not share your OTP to prevent unauthorized access.

Information Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory requirements.

• The nature and sensitivity of the information.
• Legal obligations and statutes of limitation.
• Potential risks of unauthorized use or disclosure.
• Whether retention serves legitimate business interests.
• Guidelines from data protection authorities.

Your Choices and Data Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications from Barn54.

To exercise these rights, please contact us at support@barn54.africa.

Changes to this Privacy Policy

We update this privacy policy periodically. Please check back regularly for changes. When appropriate, we may notify you of updates via email or push notifications.