Barn54 Terms of Use
Welcome to Barn54, an online grocery platform revolutionizing fresh grocery delivery in Nigeria. This agreement outlines the terms and conditions that govern your use of our platform and services. By accessing or using our platform, you agree to be bound by the terms and conditions set forth below.
Acceptance of Terms
This Terms of Use Policy Agreement ("Agreement") constitutes a legally binding agreement between you, the user, and Barn54, the provider of the online grocery service. By accessing or using the Barn54 platform, you agree to be bound by the terms and conditions set forth in this Agreement. If you do not agree to these terms, you may not use our platform.
Use of Platform
You may use our platform only for lawful purposes and in accordance with this Agreement. You agree not to use our platform:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
- To transmit, or procure the sending of, any advertising or promotional material, including "junk mail," "chain letters," "spam," or other similar solicitations.
- To impersonate or attempt to impersonate Barn54, a Barn54 employee, another user, or any other person or entity.
- To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the platform or that may harm Barn54 or users of the platform or expose them to liability.
User Accounts
To use our platform, you must create an account. You agree to provide accurate and complete information when creating your account and keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You accept responsibility for all activities that occur under your account or password.
User Content
Barn54 may, in its sole discretion, permit users to submit, upload, publish, or otherwise make available content, including but not limited to text, photographs, videos, and audio (collectively, "User Content"). You retain all rights to your User Content but grant Barn54 a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, and perform such content for purposes related to the platform and Barn54’s business. You should not submit confidential or proprietary content as Barn54 does not guarantee confidentiality.
Proprietary Rights
The platform and its original content, features, and functionality are the exclusive property of Barn54 and its licensors. The platform is protected by copyright, trademark, and other laws in Nigeria and internationally.
Disclaimer of Warranties
Barn54 provides the platform and services on an "as is" and "as available" basis. Your use of the platform and services is at your sole risk. To the fullest extent permitted by law, Barn54 makes no representations or warranties of any kind, express or implied, regarding the platform or the information, content, materials, or products included.
Limitation of Liability
Barn54 will not be liable for any damages arising from the use of the platform, including direct, indirect, incidental, punitive, and consequential damages.
Indemnification
You agree to indemnify, defend, and hold harmless Barn54, its affiliates, and service providers from claims, liabilities, damages, or expenses arising from your violation of this Agreement or your use of the platform.
Governing Law
This Agreement will be governed by the laws of the Federal Republic of Nigeria, without giving effect to any conflict of laws principles.
Dispute Resolution
Disputes arising from this Agreement will be resolved through arbitration in accordance with the Nigerian Arbitration and Conciliation Act. The arbitration will be conducted by a single arbitrator in Lagos, Nigeria.
Termination
Barn54 reserves the right to terminate your access to the platform, with or without notice, for any or no reason.
Changes to Agreement
Barn54 may modify this Agreement at any time. Continued use of the platform after changes are posted indicates acceptance of the updated terms.
Delivery Schedule
Barn54 delivers every day, excluding Sundays. Any changes will be communicated in advance.
Return and Refund Policy
Barn54 is committed to quality.If unsatisfied with a product, you may return it within 7 days of delivery, provided it is in its original condition and packaging.Perishable items, such as fresh food, are not eligible for returns.Contactsupport@barn54.africato initiate a return.
Payment
Barn54 accepts payments via debit/credit card and bank transfer. All payments are processed securely, and Barn54 does not store payment details. By placing an order, you agree to pay the total amount, including applicable taxes and fees.
Refunds
Refunds for eligible returns will be processed within 7–10 business days and credited to your wallet or other preferred channel chosen.
Chargebacks
Barn54 reserves the right to dispute chargebacks. Legal action may be taken to recover funds and associated costs if chargebacks are initiated without justification.
Price Changes
Barn54 reserves the right to adjust product prices at any time. Changes will be reflected on the platform and will not affect prior orders.
Entire Agreement
This Agreement constitutes the entire agreement between you and Barn54, superseding prior agreements.
Contact Information
For questions about this Agreement, please contactsupport@barn54.africa.